CENTURY 21 Nachman Realty

A. E.
1 Star
If I could give Matt Fisher negative 4 stars I would. We moved out in August and had to break our lease which was fine. But we got the damages and after agreeing to pay them have been waiting for a refund of our security deposit. Matt has been dodging our calls saying it's coming and now someone has taken over our lease and still haven't gotten our refund. He won't communicate with us and I have had to file with the BBB to see if I can get a refund. My husband and I are unfortunately out of state now and are looking into suing in Virginia. I strongly reccomend not doing business with Matt Fisher and his properties and also his assistant Jamie who doesn't answer any questions or be of any help to any question except to let us know Matt is busy, which it seems an answering phone could do just as good a job.
Wednesday 9th November 2022

Jay Tretton
2 Star
Have to be honest. I don’t have much experience with this company past an experience with one person in particular that made me feel uncomfortable with proceeding. We were trying to sell our house in Va Beach to prepare for an out of state move and were in the process of entertaining real estate company offers for assistance. After speaking with Natalie who said she worked at this office, we’re completely dissuaded from further communications with this office. She was very curt and inappropriate and said some things that made my wife quite upset. Not a very professional person. I didn’t leave 1 star because it wouldn’t be fair to judge the company entirely off of one employee but I couldn’t leave higher than 2 because of how she made us feel.
Friday 24th June 2022

Nick O'Brien
1 Star
I currently rent a property from Century 21. I am writing this review as a warning to anyone considering running a property from Centry 21. Upon moving in the roof to the home leaked with visual damage to the ceiling in the living room. That situation was not remedied for months upon living there. Not to mention all the mold that had grown in the ceiling during this time putting my health and the health of my brother and our two dogs at risk. We had Matt Fisher‘s assistant Jamie Smith Miss site our lease to us to try and bully us into getting their way. After we had numerous issues with other things in the home being broken and not working submitting repair orders on their app or website as they had suggested would be the best way to get these things fixed. When we went on the app to make sure they got it is said they went and completed these work orders without the Work being completed. We decided that we would try reaching out to Mats boss Craig Wool Who has chosen to ignore our emails and attempts to get in contact with him. However I know he has read the emails because Jamie Smith has spoken to us about the content of said emails. I would not recommend renting a property from these people as they are extremely unprofessional and in competent.
Thursday 17th December 2020

Cattina Shinn
1 Star
Highly recommend to never rent from this company. Please choose any other company if you see this name on the lease. They will not warn you that they will be sneaky on final inspections. Example, we mowed the grass the day we moved out. We do not know when they came to inspect, but grass grows, so if they came 2 weeks later, they will tell you that you owe them money, and take it out of your deposit. Another item, there were never screens in several of the windows when we moved in. We never addressed it, as we assumed it was a normal thing. Upon move out, we were charged for all the screens missing, even though we told them that they were never there when we moved in. Again, another way to "steal" our money. We paid for a cleaning company to clean the house when we left. They said it was still not cleaned, even though it was, and again, took our money. We moved out a week before the lease was up, so they could have easily given us the opportunity to go back and adjust anything they felt was not up to standard, but instead, they chose to wait, and charge us. We lost over half of our deposit to them. This company is highly unprofessional, will not return your calls or messages, NEVER NEVER use them. To note, we had to do a lot of our own repairs due to lack of response from this team, or lack of nobody wanting to make any repairs. Again, DO NOT USE CENTURY 21! You will regret it!
Monday 27th January 2020

Jason Middleton
1 Star
If you plan on renting a property from anyone in this office, please find another property unless you want to be robbed of your hard earned money. My family rented a property out in Suffolk a few years back and we just recently moved out. During our stay at this property, we received poor service from the so called property manager Megan Smith and her assistant Marjorie Lamb. Getting either of them on the phone or to reply back to an email was a task within itself. The very first weekend we moved into the property (in the middle of June), the HVAC unit went out and my two year old son at the time with asthma could not stay in the house. According to the property manager this was not an emergency! I won’t go into all the details during our stay but there are so many more poor experiences. Fast forward to when we moved out and the walk through was never scheduled but we received a text five minutes before Megan was going to do the walk through. I was on my way to work and my wife was already at work. It was our word against hers so who do you think had the upper hand with the discrepancies in the walk through? We repaired screens that were damaged during our stay but we were still charged for those among other things that were not damaged when we moved out. We have been trying to communicate with Craig Wool since we’ve moved out almost four months ago and all he can tell me is that he’s waiting to hear from the property owner. This office does in fact lack professionalism and they do not care anything about the tenants in the properties. They will make sure they keep someone in them by any means necessary. Even if it means lying and cheating the previous and current tenants.
Thursday 31st October 2019